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http://www.openvoc.eu/poi#funnyReviews
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  • I came here the other night after a failed attempt for some customer service at Best Buy. I bought a brand new MacBook Air from Best Buy six weeks ago and had been having problems with it for the last two weeks. It had a blue screen when attempting to turn it on. After calling Apple support the first time she assured me it wouldn't happen again. Then it happened again, not even two weeks later. I made an attempt to return/exchange it to Best Buy but the only solution they offered me was to send it out for repair for two weeks. I was unable to do that because I need it for work and I'm moving in two weeks. After that I made the trek up to the Apple Store. I had the pleasure of having Haley as my Genius/knight in shining armor. She was so helpful and got results! She exchanged my MacBook Air for the latest model no questions asked. Thanks Haley for turning my frown upside down! I couldn't believe the customer service I received at the Apple Store after just showing up on a busy Saturday evening without an appointment. I will be purchasing my future Apple products from the Apple Store from now on.
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