I can't say enough good things about the work Linda does. Her and her staff were fantastic. The ring that we came out with was far different from the design we started with and we couldn't be happier with the result. My fiance and I went in with a stone and a design in mind and thought we had settled on something we liked. But along the way the ring went through a few different transformations including changing the stone. Linda and her staff were patient and very helpful as the ring evolved along the way - Let's call it part of the "creative process." What we ended up with was a beautiful ring that both me, my fiance, and friends can't stop starring at!!