Our first time here and we won't be back... Mostly because it was DISGUSTING.
I honestly can't understand why there are good reviews.
The customer service was bad. We ordered and paid online for takeout. When we arrived, the older Asian man there, (instead of greeting us or welcoming us to our first time in or something) scolded us for ordering via GrubHub. He said we need to call and not order online. He said GrubHub is only for delivery.
I imagine he's upset bc he pays a percentage to GrubHub. Unfortunately, in 2018, people like ordering online. If you don't want to allow online ordering for other than delivery, perhaps you can talk to GrubHub or another company about getting that for you. Uber Eats maybe? I dunno...but don't scold customers for spending money at your business. Maybe you could give a discount to people who call to order takeout or something. That might motivate them to do that.
Biggest issue was that the food was gross. I bought $50 worth of food. About 90% went in the trash. We all agreed that it wasn't worth keeping. What a waste of money!
It was all dry... As if it was old or had been frozen for too long or something. The flavor was bad. The texture was worse. The cream cheese in the rangoons was sweet...like cheesecake sweet. The pork in the fried rice was chewy. The wings tasted like floor cleaning solution and a ridiculous amount of salt. The spring rolls were filled with a mush of vegetables.
I'm very unhappy that I spent my hard earned money at this place. I will absolutely never be back.
I guess the good news here is that I won't be inconveniencing that guy with my online takeout order.