I'm surprised to see how varied some of the reviews are. The service that we had on a moderately busy Friday night was great. It is an incredible new space with great views of Downtown, especially the Rock Hall and North Coast Harbor. My favorite things about Nuevo are the drink list and the space. If you are interested in trying some tequilas that you wouldn't be able to find in many other places, this is the place to do it. All of the bartenders were knowledge and willing to share their knowledge. The upstairs is worth taking a look also, and has really good views of the Factory of Sadness too.