The food is great quality and very flavorful. You can tell it's authentic Italian. The service could be better, though. I went in to order four subs for my family members and I. I gave the employee the list written out. She acted very inconvenienced by the fact that she had to make four subs. I must also add that I was the only person there at the time. If you can get past the rude staff, the food is worth it.