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| - I guess I'll go with four stars on this one. As a proud STUBS member, this is my go-to theater.
I appreciate AMC's decision to upgrade this location. It was much needed. The comfortable recliners are a plus - as they definitely needed to get rid of those crusty old original body holders. Side note: I really don't need a recliner to watch a flick, but apparently that's a big plus to a lot of you. And judging by people's reactions when they sit down - there are a lot folks just experiencing recline-able contraptions for the very first time ... odd.
They have removed one bank of human staffed ticket windows, which could become a real issue during busier times.
According to an article I read - yeah! people still read! - they have replaced screens and sound systems. That is always a plus. I also, which I figured this out but didn't know an exact figure, they reduced seating by approximately 60%.
That leads into my next frustration, nah, confusion on the Reserved Seating concept. Christmas night I understand - they were sold out. But, recently I chose my seat for a non-seller-outer and when I walked in to the theater a family was sitting in my seat. (I just ended up sitting somewhere else) What's the point if people aren't going to follow it? Why not just sell the exact number of tickets that there are seats? I could see this becoming a major issue and distraction if movie-goers arrive late. Because it actually happened during my last movie to a threesome that showed up after the start.
The popcorn still tastes the same and the Soda Freestyle machines are always a plus. It will be interesting to see how the beer, wine and liquor part ends up when they finally complete construction.
The updated restrooms are nice and clean. Although cleanliness was never issue, for me, here - but they seem 'fancy.' They have reduced the number of sinks - which I guess isn't a problem considering it seemed several of them never worked anyway.
Overall, nice job AMC.
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