This place was incredible. There was so much to see and every room had a different atmosphere to it. I was genuinely spooked throughout the whole museum. Our tour guide was incredible. Very personable and very funny. She didn't try to over exaggerate everything, which I loved. She had short purple/white(?) hair, if anyone is curious to who she is. Unfortunately, I didn't get her name. We went after all the hype died down, since we knew it would be packed and based on past reviews, it was. Not sure how people would be upset with wait times and group numbers when the area JUST opened / it was on Halloween night. Duh. Anyway, if you go on a day where it isn't crowded you will have a blast. No crowding and we got to take our sweet time in the rooms. It was great. Worth every penny. Make sure to look out for those discounts, though! They definitely help. Great job to Zak and his awesome team!
Edit: Our guide's name was Sara! She was awesome.