I like this place. It's usually pretty busy but they always manage to squeeze me in. I don't ever make an apt due to my crazy schedule but whenever I go, they get me in. The staff is around 5-6 people usually. The last girl that did my nails did a "DIP GEL" which I've been told is going to last 3 weeks. So far, so good- no breaking or chips yet after a week. I had a special design on my phone that I wanted (Getting ready for my cruise) and they did a good job duplicating it. The design+ plus the "dip gel" was $50. I also had a pedi. A few seconds of pain during the pedi... but otherwise, it was good. The location is off Hualapai & Desert Inn, right next to Subway. The staff seems like they work together well. They offer bottled water, etc.