The bowling place was locked at the time it said it was open. We waited ten minutes as it was our last night in arizona and we wanted to take our brother bowling. Unfortunately no one even came to open up the door for the workers. My hubby went through the side door and spoke to someone turns out their system was down so no one could play. They told us to come back in an hour but it was too late at that point as we had dinner plans. This was unfortunate! I understand that they had technical difficulties but they should put a sign on the door or keep it open -its hot out. Plus not opening for workers as well it just looks like they treat their staff poorly from where I am standing.