We moved to Arizona from the east coast a few months ago. We thought we'd never find a family restaurant we loved as much as Friendly's BUT once we tried Freddy's we felt like we were at home. Freddy's has been consistently great, with friendly and outgoing staff to compliment the food we love so much.
Tonight they made an honest mistake with our order on one of the Concrete custards. Not only did they recognize the mistake and fix it right away, they went above and beyond. We would have continued to patronize them based on the quality of food and friendly service alone but the staff, all the way up to the manager made us feel like we were THE most important customer they ever had.
Kudos to you and your staff for excellence in service and providing an exceptionally fun and delicious food.