I've been coming to Creative Hands for over 7 years now. I can't complain about the service, they have always welcomed me and my family. It's family owned so you'll meet the grandpa, the sons, the husband. It is a little pricey, but it's my rare hobby, we do go in maybe once a year and it is a lot of fun and calming for me who gets to get away for a couple hours with out the kiddos! I recommend this place to my friends. Reading the other reviews it's hard to imagine the bad reviews because I've always had a good experience 100% of the time I've gone in. Hope this encourages you to try it out.