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  • Overall: Snobby staff, unwelcoming to newbies (or climbers who need a refresher). Went tonight with a coworker who has been here a few times. Though I've been climbing a few times at different gyms around the GTA, it had been over a year since I had hit the walls. I figured I would get an intro lesson and a few pointers when I arrived, and no problem, it would come back to me and we would be able to climb the rest of the evening. I was wrong. They do not offer any sort of intro classes on Sundays, only on 3 days of the week at very specific times. Not only that, but they were unable to give me pointers to guide me in the right direction. Ontop of that, they were snobby and made me feel unwelcomed as a beginner. Anything that you haven't done in over a year would take some time to get back into it, especially something as technical as belaying. I'm fairly sure the guy who did my belay test was out to fail me from the get go. It was his attitude and lack of compassion, and when he failed me, he said if in a way that was quite unfriendly. I'm sure there's no good way to tell someone they failed a test but I could have thought of 10 different ways he could have said it that would have made me feel better. He made it very clear also that I would in no way be able to try again today. I should have done more research before coming here and known that intro classes weren't offered tonight. I only assumed that like many other gyms in the city, I would be able to pay for an demo. Felt ripped off after paying close to $30 for a day pass, shoe & harness rental and not be able to climb & not being given a chance to. Also, they must not have air conditioning because the place was way too hot and stuffy. It was at least 10 *C cooler outside. My friend and I ended up bouldering for a bit. Overall this place left a really bad taste in my mouth.
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