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| - This place has been here for a long time but I think it's still trying to figure some things out The menu is very ambitious for a campustown location, serving up "campustown" pizza along side upscale American/French/Italian fare. The dining room is upstairs and is nice enough in a traditional way, but the look and ambience are very dated. The quality of service is not in line with the menu. Our server was clearly overwhelmed. Our table had white linens bespeaking of a "nice" restaurant but was set improperly. Wrong silverware, no bread plates. We sat for quite some time before our drink order was taken, then our waiter left in the middle of taking the drink order to serve food to another table. He eventually returned to take our drink order and then asked us for our entire food order at the same time. Bread service was slow though the bread was good. The glass of riesling we ordered was clearly from a bottle that had been left open for too long. Another glass from a fresh bottle arrived after a while.
We ordered some salads to start off the meal. The bistro salad looked great - field greens, asparagus, potato, poached egg, bacon, vinaigrette. However, when the salad arrived, there was no bacon. Ahem. "Excuse me, but our salads have no bacon." Response: "OMG, forgot the bacon." Instead of taking our salads away and giving us new ones, we were given small bowls of bacon pieces to put on the salads ourselves. Please.
We ordered a wild mushroom pizza with sausage and gorgonzola but we wanted to substitute goat cheese for the gorgonzola. We were told this was not possible. Restaurant policy is no substitutions, just subtractions. We could remove the g-z but could not add goat cheese. We ended up using the build your own pizza option and built the pizza we wanted. What a pain in the a**! The pizza was delicious though. The thin crust must be one of the best I've ever had.
The entrees were generally very good. The American "kobe" skirt steak was tasty, having a sweet marinade reminiscent of Korean kalbi in flavor. The duck breast was well prepared. The trout was overcooked but was still edible.
The desserts were adequate and there is a good selection of after dinner drinks and dessert wines.
In summary, Timpone's has an identity crisis. If they want to serve this type of food, then there is a level of service that is expected to go along with it which they did not meet. It's hard to enjoy any restaurant when you are unhappy with the service. My recommendation is to go for the pizza - then you won't need a bread plate.
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