So the ACM's are awesome to attend. However, the reason they receive a 4 star is because of the no shade issue. This is Vegas and the heat can sometimes be bad. Shade was not offered unless you bought VIP passes, but shade should be for everyone and not just for those who could afford shade. Next year I really hope that this changes.
Also some employees were rude. We asked where an atm was and this employee said I don't know, walk around and look for it. I thought that was just so disrespectful.
On another note the bartenders should cut people off after someone that is so drunk that they can't even stand. It becomes dangerous at that point with alcohol poisoning and no shade from the heat or sun.
I want to address the security at the front. They did do a good job but maybe next time up it a little bit. All days that I attended I have seen people shove liquor down their pants just to sneak it in and I have seen people hide their knives in their pants just so it wouldn't be confiscated. There should be metal detectors for everyone's safety because no only do adults attend these events but children do also so safety is a big concern.
Hopefully next year will bring change in the planning and operations side of this event