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  • It was a good, quick brunch. The service, however, could use some polishing for the price you're paying at Toast! Arrived at prime brunch service on Saturday and had a brief 10 minute wait for a table. We got seated and they took our orders quickly. First up, my Southwest Scramble was really good. I wasn't in a spicy mood so I subbed the Jalapeños for green onions and glad I did, it worked great with the rest of the scramble. Corn, tomatoes, onion, cheddar jack, cooked well. Sourdough toast was great but had to wait a while for someone to come by with butter, got a little cold. Their bacon is nice and thick, which gives it a nice crisp while still having a bit of meaty chew in the middle! Girlfriend was a bit under the weather and ordered a simple bowl of grits and two over-medium eggs. They arrived at the table and the second server at this point noticed they were over easy. She took them as is without fuss. Overall was happy with her meal. I've said this about the Davidson location and this one has the same issue: The "Every server is your server" works but communication is key! My cup was empty for much of my brunch, but then after I was almost done I had two servers ask what I was drinking. My original server brought me a soda, then the other brought me one. A third (who I believe was actually the hostess that seated us) then showed up with yet another soda.. I was a little confused as were they. The other issue is the fact that with this concept, no one really takes 'ownership' of individual tables. We were seated by the hostess, our drink and food orders were taken by one server, the food was brought out by another, our original server brought me one drink, two others brought out the other two, then someone else brought out the check. Usually at a sit-down restaurant someone at least says "Hi, how are you" or "Thanks, have a great day!" but this was not the case today. I don't always expect incredible service, but the prices at Famous Toastery warrant that expectation. I mean, $2.99 for a 'bowl' of plain grits that should really be called a 'cup' of grits. A small OJ is $4... Yeah, I would like just a little sliver of hospitality. I hope Saturday's visit was just a fluke, otherwise the Davidson location has this one beat on service.
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