It amazes me how people can leave bad reviews for this place crying because they didn't get their way with something. Or upset that didn't get something for free. The staff at both locations I've been to are awesome. The home gym I go to is Val Vista. I'm greeted each time I walk in and I am acknowledged each time I leave. The entire place is always very clean no matter how busy it seems. The whole reason I signed up at Mountainside was because I'm recovering from ACL surgery. I was in bed for 9 months. Before surgery I was just about to begin firefighting so now I'm getting back in shape for that and therapy on my knee. Super happy with my choice of Mountainside. After signing up I noticed a few friends I have that go here as we, and none of them have bad things to say at all either.