When I called this morning at 6am, the man on the phone was very nice. I explained that I have 3 dogs, so I had to be home and safe. He told me to turn off my air conditioner and someone would be out by 9.
At 8:30am, I got a phone call from one of the rudest people I can remember speaking to. He asked if I had called other places. I said, 'No, I didn't know that I was supposed to.' At that point he got so argumentative with me, and every question he asked he got angrier at my responses. I cancelled the service. No way would I recommend that repairman. Based on the initial phone call, other repair people might be great, so I'm giving it a middle rating, in an attempt at fairness.