I went in today about 20 minutes before they closed and they assisted me quickly because I need a dress for work that I just received last night (Tuesday) to be altered in the length of the dress and need it by tomorrow (Thursday) noon the latest for work. They said they will have it ready to be picked up by 11:30am. They rushed me in and out of there which was perfect for me since I was in a hurry so the true rating will be tomorrow when I pick up my dress and see the results. :)