Upscale, white table cloth, servers truly trained to spot when someone seeks service. We were downstairs for this experience. It was a packed house and truly so noisy having a conversation was nearly impossible. If this is your thing you will be pleased - a great place for a couple having relationship problems - lol. Hey, it all looked good! Unfortunately my filet was not very good - which doesn't fit with what I hear about their steaks. I hear the upstairs open patio is pretty amazing so I may be back for that - and maybe that's where you should start!