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| - I went here last night for dinner with my husband. I was not expecting the ambiance to be super nice as I had previously read the reviews. So I walked in around 9:30, it was extremely busy and defiantly not romantic place.
The host was very accommodating and was trying to find us a spacious place as we had a car seat with us. We sat in a temporary place as we waited for our table to be cleaned. In the meantime,we had a look at the menu and decided to order the blackstone salad, calamari, ribs, and 16 oz rib eye. For drinks, we ordered the sparking champagne and Shirley temple.
We placed the order with one of the servers, then we waited to be seated. It was about twenty minutes and we were still in the same spot and were not brought anything. Then I asked one of the servers since we had no server assigned to us to move us to the table the host had said we would be seated at. Then he went and asked the host who said he will clean the other table up and apologized. While waiting for a different table, a different server sat us in the middle as it was already cleaned. Then we sat there and waited once again. An hour of being there, we had not had anything served to us nor our drinks. We were a little irritated then a server came and i asked him what is happening as we have been waiting for so long and are very hungry. He said he will go check on it, again we waited and I called the server to bring us our appetizer at least. He said he will go check on it again, I asked him is there anything we can have in the men's time and our drinks. So he then brought us bread with butter and the drinks. He finally rushed the order and told us that we are first priority as it was super late and we needed to eat.
We received our appetizers (calamari and salad) which was amazing. And shortly after, the host came back to tell us they did not have the ribs but will give us steak on house. We were fine with that. We got our entrees shortly after that, which again was really good. The food was amazing and I loved the fact that you can cook your steak to your desired taste !
The food was great and the service was amazing. My husband paid for the meal even though they offered for it to be on house as we appreciated the staff and them taking the extra mile to better our experience. This restaurant has a very good potential but needs improvement on the restaurant operation and organization. Also, their location is small and washrooms are shared with other buildings.
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