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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I had these guys put in a new windshield for me for free after mine cracked on the freeway. The guy came to my house and got the job done in about an hour. The weather stripping on my car was very dry and he let me know that it was going to chip and crack when he replaced the window, and it did so it looked ugly. A few days later as I was driving on the freeway I started hearing air coming through and couldn't figure out where it was coming from. When it started raining, I found it was from my windshield because I saw it dripping. Now, the four star review I'm giving this place is not because of that technician, but because of my experience at the actual shop. He messed up and it was a pain because I had to go back and get it fixed. However, when I went to Safelight, they were so helpful and had great customer service. They apologized and admitted that it was the technician's fault, replaced the window and the factory plastic stripping that came with the car with a new, thicker one which is more esthetic and offers more protection, and the guy took the liberty of cutting off all the ragged edges on the weatherstripping to make it look cleaner. When I came to pick up my car, they also gave me a Febreze air freshener that clips to the vent and a full-sized bottle of special glass cleaner. Overall, they had great customer service and even though they messed up at first, I would definitely recommend their service and to go to the actual location.
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