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  • I am disappointed in myself for not having checked reviews before making my appointment. Worst dentist experience ever! From the time I arrived to the time I got in my car to leave was nearly 3 hours. And its wasn't like they were busy or anything, one other person was in the waiting room. I went back for my xrays 20 minutes after my appointment was supposed to start, they took 900 pictures, a little excessive if you ask me, moved me around 3 different times, then half assed cleaned my teeth. My husbands was even worse. I wont even go into details. When I called to talk with the office "manager" about the issues, I wasn't even offered an apology, the seemingly 17 year old on the other line just made excuses, and stood her ground. I told her they lost my business, and all she had to say was "Well, if you have any questions for the doctor you are more than welcome to call back." WTF?! Message to WD: You people need to figure out the definition of customer service. Beyond displeased.
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