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  • Is this Radio Shack even selling anything or is everyone constantly out to lunch? When this place has someone staffing it, the service is usually very good (4 out of 5), but every time I come here now, the store is locked during business hours. For example, today is Sunday, they're open from 12P to 5P. I arrived at 2:20p to find the door locked, and the sign that said return information at 3PM. Being closed for 40+ minutes (nearly 20% of the days' operating hours) seems excessive, especially for a business that's already on the rocks for having a difficult time competing with e-stores, and especially considering it's in a shopping center with a Peter Piper Pizza, an Indian restaurant, a taco stand, and a gas station. Let me tell you, if they're worried about the store smelling like food when the customer comes in, I'd much rather smell food while I'm shopping than to drive all the way to my destination to wait half an hour before I can even exit my car in the sweltering Arizona heat. I've come here randomly throughout the last 3 months and of the 4 visits, one time they were open, twice "out to lunch" and once out to lunch but someone came rushing from the back to open the door. These are random times of the day. Is management aware of these "BRBs"? They don't seem scheduled. If they're scheduled, change the hours of operation to reflect that. If they're not scheduled, shorten them. The time is now 2:46P. Not only did I have enough time to write this review while sitting in the parking lot, but I also had enough time to take my business elsewhere. 4 stars on service, -2 stars on availability. Customers don't like being lied to, even if it's an "Hours of Operation" sign doing the talking. See my picture for the sign I'm referring to. Edit: my girlfriend just pointed out the "Now Hiring" sign. While there's a million things I could say like "hope they hire someone that can eat in 15 minutes or less" or "how are they going to hire anyone if they can't get in the door?" I'll just say this location has themselves in a catch 22, because if they keep losing customers, they won't be able to afford extra staff, so good luck.
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