I've been a patron of the Waterloo location since they opened so we went to the west side location since it's closer. We generally order a few pies and a few drinks so together we spend $60.
Experience at the new location was NOT so great!
Staff was not friendly and more rude than usual!
Pizza was soggy in the middle on all 2 of 3 pies! (Seriously how does this even happen)
For the price, the pizza should be on point. Also, I hope you don't order anything spicy because you'll have to buy horrible tasting cardboard boxed water since they don't offer tap. It's pretty unfriendly to not off free water from the tap. I'm sure cleaning glasses or getting disposable cups does not cost much when factoring in that you're charging so much for pizza. The whole experience has left a bad taste in our mouths.