| rev:text
| - The mountain is beautiful, and the trails are fantastic. It is really something to be admired..
HOWEVER, Their restaurant could use a little help. In and of itself it is pretty and cozy, in the winter you can enjoy the fire that is in the center of the room. The views are great if you sit close to a window or outside. The menu is decent considering all the effort they take to get the food to the mountain, but for the price (ranging from 12-30 dollars a plate, excluding appetizers like chips and dip or soup of the day) choosing an entree becomes extraordinarily hard. But even this I can let slide by, if and only if I get good service.
I used to waitress and I know what it's like to be slammed, but they were not that busy four servers attending to approx. 13 to 14 tables, seems like a lot but if you have ever worked in the industry you would understand... it's really not that much.
We sat down, looked through and through the menu, and trust me, we are not the kind to rack up a 70 tab, but we decided to have a little fun and live a little...
Our drink server came over and took our order for drinks, recommending certain things and chatted it up with us, it looked as if we would enjoy spending good money here tonight,he was attentive and friendly.
He came back with our drinks and about 10 minutes later our server stopped by and asked if we were ready, we glanced down at the menu and he started to walk away saying he would give us more time. I literally had to say "wait, I think we will order an appetizer!" he turned and took our order for mozzarella sticks (11 some dollars, very delicious, expensive, but tasty) Our server seemed distracted, but it's ok, maybe he had more tables inside.. I let it slide..
The food runner brought our mozzarella sticks and we finished them before our server even came to the table to take our order.
We asked him a question about their steaks and he said, "I don't know but if you need more time, I can come back?" and proceeded to walk away... I asked him to check for us as he was walking and he nodded and said he would. He did come back promptly and took down our order which included a 28 dollar steak dinner with a salad and I ordered a half rack of ribs 15 bucks...
We waited 20 minutes for the food, never got the salad until the food runner noticed we had no salad bowl...Half way done with our food, no napkins, ketchup, or offer for other drinks, our sever finally decided to stop by after talking for 15 mins to talk to a busser across the room in our sight and I had a list of things for him to get.. He never stopped by again until I asked for the manager. Out of our hour and a half experience-- I spent more time talking to the manager than our own sever who had maybe two other tables...
I really wished I would have just asked for a different server...
I have been there before, a year or so ago, and it wasn't so bad--- but it has really gone down hill in the service department...
I nearly didn't tip him- he's lucky to get the 10% I gave him.
I could have slapped on an apron and out served him not even knowing the menu..
Had the service been great, I would have sat here and written a good review, and the servers wallet would have a little fatter...
I had the money to spend, even talked my guy into going... and the only thing good about it was the view.
Sit at the bar if you can the bartender is very nice. =)
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