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  • Very rarely do I have to downgrade my ratings of a business. Tonight my husband and I went into the restaurant. We were told there would be a 10-15 minute wait, which took well over 20 for us to be called. This is despite the fact that there were MANY tables/booths open at the time. After we were seated, it took more than 10 minutes for us to even be acknowledged by our server and then almost 10 minutes more for drinks to arrive on our table. Throughout the meal, he was nice and all that, but still rather inattentive. Especially when it came time to get the check and I tried to give him my gift card, and he wandered off for another 10 minutes, leaving us to sit there awkwardly so we could get out and do the other stuff we wanted to do for the evening. The Whiskey Chicken was rather bland. Needed salt to flavor it up, which is bad considering how they advertised it in the menu. My husband's tri-tip steak was supposed to be medium rare, but was actually closer to well done. The dessert was ok. English toffee cake. I could make better at home, though. The best part of that sadly, was the ice cream that came with it. All in all, the experience took over 90 minutes from the time we sat down until we left, and we're not slow eaters at all. I don't think we'll be returning in the future, since half the time we spent there was sitting around waiting to be served. Update: After speaking with the manager, we received a gift card for ... half the amount we wasted on our meal. She told us to speak to her when we come in next time to ensure the experience is better. I will probably casually mention to her that I'm not happy about the fact that we wasted $50 only to get $25 back. I'll give the place one more try to redeem itself, though.
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