I love coming to European Wax Center. I really only trust them waxing my face after bad experiences at nail salons and spas. The facility is always clean and the front desk associates are welcoming. They always seem to fit me in even when I call 30 minutes ahead. I usually go to Shelly or Amina/Amira ( I'm not sure how to spell her name). They always talk to you while they wax you, so that calms my nerves down. Also, this location is so much more convenient for me than the Arboretum location, so I'm happy they opened up here.