| rev:text
| - I can't recommend this store to anyone. I have been wearing glasses/contact lenses for 20+ years and coming here was by far the most frustrating and terrible experience I have ever had.
The optometrist I saw for my eye exam had no idea what he was doing. A routine eye exam was done and when I indicated I could not see the letters on the screen, he was actually helping me guess what they were. Really? This of course led to me being given a prescription for sample contact lenses which was completely wrong. When I called to discuss my options, I was told that I needed to have a second exam. Of course I didn't want to see that optometrist again, however I was told that if I wanted to see another (hopefully better) doctor, I would have to pay again. Alternatively I could see the same doctor again. Less than idea, but ok fine. At this point I scheduled my re visit, was given a second exam, and the prescription was revised. I then proceeded to have the store order me a second sample of contact lenses. These came in and are essentially non-wearable, due to a second incorrect prescription along with significant fit issues.
Luckily by then I came to my senses and decided to cut my losses and go to a private and reputable optometrist clinic. When I arrived for my appointment, I was told that the prescription I had received from Hakim Optical was for glasses, not for contact lenses (funny, as they had no problem ordering contact lenses based on the prescription I was given). This was especially infuriating because I had told the optometrist at Hakim Optical several times that I needed new contact lenses, NOT new glasses. Unfortunately, I can't say the news was surprising considering the prescription and fit issues I was having.
Basically, this place employs inferior optometrists who are not even capable of performing a basic exam. Second, the customer service in the store is sorely lacking (I have to pay for a new exam when your doctor messed up the first one? really?). Finally, their "knowledge" is laughable, given that they ordered me contact lenses from a glasses prescription, and upon visiting a more reputable clinic, it was confirmed by a secretary that the prescription they gave me wasn't even appropriate for the type of eyewear I was requesting.
I am now sad to report that I am out insurance money for the completely inadequate eye exam I received from this location (and for glasses/contact wearers, we all know how precious every dollar of benefits for visioncare are). Considering the terrible customer service I received when I tried to complain the first time, it is futile for me to try to get a refund for the terrible services I received. I can only warn others - SAVE YOUR MONEY, do not go to this location. It will cause you nothing but problems.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)