Why bother making an appointment when 1/2 hour after you arrived on time they still haven't acknowledged you even walked in the door.
When I asked about it they asked if I wanted to re-schedule. No I wanted the mani/pedi done that I scheduled for 1/2 hour ago.
The 2 workers I asked then went silent. They didn't say another word - in english anyhow. They spoke quickly to each other in their language but didn't say anything else to me. The 2 women having mani's done even spoke up that their appointments were not on time.
I had specifically asked when I made the appointment if 45 minutes was enough time (with no polish with mani) since I had another appointment across the street at 4:00. They said it was plenty. Would have been if they had taken me even 15 minutes late.
So rude to have a customer waiting 1/2 hour with nobody saying they would be with me soon etc. If they can't provide basic customer service I don;t think anyone should take their chances here.
Stay away!