Blow Dry 101 blew me away! I was paired up with Mark who patiently took me from completely hair-tarded to someone who might actually have a clue. His infinite patience, knowledge and skill was wonderful. I learned that I really only need to have a few tools and products to have quick and easy great hair day every day...my problem was I had all the wrong ones and was fighting my hair every day to no avail. I heart Mark and Shine Salon!!!!!!!