Despite the fact that Garcia's quoted me a higher price for the same windows, I was going to go with them based on the high Yelp reviews. Well, maybe Garcia's treats their existing customers nicely, but they certainly treat their potential customers like complete garbage. I reached out to them a few weeks ago to get a quote for my windows. They texted me that they would get back to me later, then eventually sent a quote via text (all of my interactions have been via text. Um... okay). After a few days, I told them I would like to proceed and would they please come over and look at my windows. They said they would be able to come the following week.
They never came nor did they tell me why they never got back to me. So I texted them today asking if they were ever coming or if I should look elsewhere. They texted me back seven hours later that they now have a big job in Casa Grande that will take a month. Thanks. Buh-bye.
It's clear my small job isn't worth the time of Garcia's, but it's still possible to use manners and not waste people's time. I am now a couple of weeks behind on my window project, fixing the stucco, having my house painted afterward, which puts me going into hot weather--all because Garcia's didn't have the consideration to tell me from day one that my job was too small for their time. Thanks.