I had been a member for just going on 6 months or so and they told me that i could no longer keep my lotions there anymore unless i buy the ones they sold. I use to work at a tanning salon so I dont need to buy lotions i have sooo much to last me forever. One of the girls that i talked to explained the reasoning behind it and said that they would give me and my boyfriend ( who also tans there) some free upgrades for understanding, and being good customers.
a few days later i came in and my bf wanted to use one of his upgrades and they were like you dont have any, it was busy so we didnt want to say anything at the time and we just came back later.
when i talked to them i told the story and said i was just confused on way we didnt get any upgrades. and the owner started to get mad and talking to me like i was a stupid little girl ( im 19, i have worked at a tanning salon before i no have shit runs) he then said no other salon holds customers lotion and then tryed to say that sunchain even charges you to hold them,
A- i worked at sunchain, thats NOT true they hold all customers lotions
B. furture sun and darque tan both hold your lotions for free
so then he hands me and my boyfriend two slips saying you need to cancel you membership, i no longer want you guys tanning here!
ino i have NEVER had an owner be soo rude to a customer and tell them to cancel, i was shocked! so now i will have to find a new salon to tan at.