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| - what an awful experience.
we're getting married (yay!) in October and have started the search for my wedding dress. my mom and friends flew in from out of town and i also had a few close friends from phoenix come out for a day of fun, trying on dresses, and girl stuff. the plan was to have an awesome day and hopefully find the dream dress.
we had all just come from a wonderful experience at uptown bridal in downtown chandler (girls, i highly recommend hitting this place up!). now, i knew that david's bridal was more of a national chain and that it was a busy place, full of dresses and people and that i probably wasn't going to get the personalized attention that i had gotten at the previous salon. fully understood this. but i wasn't prepared for the complete lack of caring by the david's bridal associate, the cramped dressing room, and the little to no help of getting into the gowns that were being pushed on me by the associate. it sucked.
the location itself is fine, however, the store inside is dirty and the dressing rooms/carpets are kind of gross. not a huge fan. the dressing rooms are also extremely small. its hard to be in there with three other dresses and attempting to get into a fourth. its a small miracle i didn't fall out of the room half naked while stuck in some fluffy gown from hell. the associate started off ok but i could tell it had been a busy day for her. i didn't want to be an annoyance so i asked her to pull up my favorites from the david's bridal website and go from there. she immediately crossed half of the dresses because they weren't available at that store (thanks for telling me in advance) and then went off to collect the remaining dresses. we waited for another 15 minutes before she came back with two dresses.... one of which was not on my favorites.
at uptown bridal i had been given a slip which covered my body and definitely helped with the shyness factor. here at db she threw a corset at me and told me to get into the dresses and then open the door so she could zip me up. what the hell? most of these dresses weigh a ton and have so much tulle in the bottom you get lost! it was really hard getting into these things, but also given the size of the dressing room, i'm not sure how she would have helped all that much without having to have the door open.
i tried on dress after dress that she brought which were not on my favorites :/. my friend had to step in and insist that she actually bring some from the list. also the associate disappeared for lengthy periods of time leaving me waiting in the dressing room helpless. i finally had my other friend come in and help me otherwise we would have been there for hours. the associate kept trying to push dresses on me that were not at all aligned with what i had told her my style/preference was. it just became a depressing, hot, and really draining effort to be at this location with an associate that really didnt care at all.
i will never ever recommend going to this david's bridal location to anyone. it was awful and i cannot see spending my money at this particular store.
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