We walked in for pedicures to have absolutely no waiting room to stand or sit in. Very crowded feeling, not a welcome feeling. Immediately instructed to grab a polish and were seated within 5 min or so with no appointments. Used new bath sanitary plastic shield for foot tub for each treatment. Both my friend and I picked a simple deluxe scrub and cooling rub (from what I remember) and were instructed that it should really go with the foot scrub add on. Well, if it is best used together...then package it that way! Don't roll your eyes and act like we're idiots for not choosing it correctly. Overall the treatment and pedicure were good. They just need to reword pedicure options and have a bigger reception area at entrance. And as always, gave attitude for choosing to pay and tip by credit card, instead of cash.