Brought my Honda in to get the brakes fixed. The older guy in service was really nice until a few weeks later. I filled out an online survey and apparently did not given the results they wanted. He called me up and verbally abused me about my answers. I told him I was being honest and he said "didn't we give you excellent service?" he was really mad. I told him I would never return if this is how I would be treated after being honest. I hung up on him. It was an opinion survey!