I am new to Arizona moving here in March. I used the same nail salon in Virginia for about 5 years. I am not one to switch once I am happy with a business. I can now say there will be no more switching for me in Arizona. Michele did an excellent job. Her salon is darling. She understood what I wanted. I did not get the "only $5 more" for everything I wanted done. It was the same price for a complete product start to finish the way it should be.