What I liked: I was in a hurry so they got me a car right away - this car hadn't been washed between users but it was decent so I was okay with that. They also gave me a better vehicle than I paid for.
What I didn't like: Like others report, they don't give you the vehicle filled all the way so it's tricky trying to fill it back to where it was before you turn it back in. I'm sure people routinely overestimate and so Enterprise comes out ahead on that one. Also, they told me they'd have a car ready at a designated time and they didn't. I arrived at 4:30pm and they said, "Okay we'll see that you have one by the time we close." I said, "Before CLOSING time?!?!?" So the guy behind the counter promptly gave me the unwashed but otherwise ready-to-go vehicle. Otherwise no hassles, in and out, no problems turning the car back in.