I don't usually review chain restaurants, because their food all tastes the same (at least it should), but my experience at this El Pollo Loco has been horrible. Every time I have gone to this location, the food has been good (or as expected) but the service is horrible. So bad that each time I leave I ask myself why I go back. I like El Pollo Loco's food, and this one is close to my house. I just have never had a pleasant experience at this location. Either they get my order wrong, don't have what I want to order, or their service is horrible. This time I went the cashier trashed me behind my back in Spanish. What kind of service is that?