Took my daughter's 05 Grand Prix there. A couple weeks later my drive way is full of oil. After having my mechanic look at it we found out not only did they not change the filter but they had also punctured the filter.. And that's not all.. We also took our 05 Magnum there which my husband had checked the oil 2 days prior. (Dip stick was fine) When I went to go pay I was told they couldn't check the oil because the dip stick was broke. But they hadn't broke it... but they did how ever change the oil.. didn't think it was right to change the oil with out checking the levels? We will be calling the manager later today. I'll post an update with a pic soon also.