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  • I have always gone to the Spring Mountain McDonalds, but I noticed a change in service. Nobody smiles or thanks you. My issue this evening was at the drive thru. I ordered a McGriddle with egg and cheese and WITHOUT MEAT. I had to repeat it to the cashier three times. When I got to the window to pay for my food, she asked me again. I picked up my order at the window and went home. Opened up the paper and there was a bun and cheese! Drove back to McD's with the sandwich and talked to the Manager, told him what I ordered and showed him what I got. So, I proceed to order a McGriddle with egg and cheese, NO MEAT! He say's, McGriddle with cheese. Um, no! When he finally figured out what I wanted, I told him to give me two and I will not pay for the extra one. They got it wrong the first, second, third, fourth and fifth time. I don't know what happened to the really nice Manager and crew that were there before, I won't be returning to this McD's again! I will drive to the one at Jones and Trop.
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