| rev:text
| - I have been having my nails done now for over 30 years, and over this time frame, I have lived in 3 different states. I had to go to several different shops here in Arizona, since moving here 17 years ago, before I found the right one. I was very happy at that salon for almost 10 years. During those 10 years, I went to the same nail tech,for about 8 of the 10 years,he did
a great job, my nails lasted, and all was well!
For personal reasons I had to find a new salon.
So I went to a new place, it had high reviews and I got a new set and a gel pedicure! Everyone was nice and all looked okay, but they were so SLOW I was there 5 HOURS!!...I couldn't imagine ever going back there again, they were closed for over an hour, and I was still in there , the ONLY 1 in there!.....Not fun!
So I was stressed after that , and knew I needed to find a new place so now I am in the present time, and brings me to my review here today. I took my time,and for 2 weeks, I really did my homework. I researched, googled. read reviews, and finally decided on where I would go. I chose Fancy Nails & Spa on Cave Creek Rd in Phoenix. I didn't just make an appointment either. After I was done with all my research , I called about 4 of the salons, and went in person, to see the salons, and speak to them, as well, as look at there selections of powders / colors.
When I first called Fancy nails I spoke to the Owner David, he was very friendly. He offered for me to come in, and take a look, and told me they would take care of me, When I went to the shop, again he was friendly, I decided to make an appointment. For a new set and gel pedicure with Kim also eye brow wax.
They didn't have the chunky/confetti powder that I am used to, but assured me they could order at a later time.My nails seemed okay, I was just glad to have them done, and have found a place, that I didn't pay to close attention.As the holidays were fast approaching and I was very busy at that time. The gel pedicure was good looked nice. But I was a bit disapointed that my, toe nails were grown out so quickly, as I had said please make them extra short, I like them short. And even after she first cut them, I asked her to trim off more, glad I did, because they were still to long. I figured though it was my first time, so next time it will be better.
I always got compliments on my nails, especially the last 10 years. Well all of a sudden no one is complimenting me?! I thought that is really strange?!
After a couple days I looked harder at my nails and I could see every little mark under the pink area?...and it looked weird....they never looked like that before. . I had them use medium pink, same thing I had always used, for 10 years . Then still no compliments, and each day they looked worse... it was like you could see all the drill marks straight through it, on my nail beds. I went back to my next appointment because now new years Eve was here, and I had a party to go to. This time the same thing happened with my nails, and my pedicure also. Now my daughter is asking me whats wrong with my nails?...And even my husband!. They don't look nice anymore, my husband says. I wanted to cry. So I called the nail salon and spoke to David the owner, he said come in and he would take care of me himself.
So I did, and he said they needed to be removed, and cleaned up underneath, and a whole new set, and he would take care of me, and he did!...:) So now everything will be okay..right?
wrong!!....
It helped, But he had to drill my nail beds way way down a lot and it hurt real real bad to do that!...I had another pedicure by a different tech, once again I explained they were left to long 2 times, and I like them extra short, make them very short. They said yes but, they did not.
After 2 weeks ( and still no compliments) I was beside myself. So I made my appointment with David again, thinking Id try one more time. And when I got there I showed him all the drill marks on my nail beds. He then showed his daughter Hannah, and had her do my nails.She said would do back / fill and use "her" medium pink powder. and it will cover all those marks. She then proceeded, without saying anything to literally rip off my finger nail, it hurt!. I pulled away, in pain, and said, no! you need to soak them off!..and she laughed!! and said I was sensitive and begin to rip again!.OMG!I couldnt believe it now there was BLOOD! and a huge throbbing pain she laughed again! I had tears It hurt for the whole time, she was not even sorry.When she was finally finished, They looked good, so I thought it might be Okay Well wrong again! 2 days later 1 nail was lifting!..I called Hannah.Can she please fix it? She said to busy!!..Maybe tomorrow!!?? I got really upset. Then she said ok come in.The owner David looked at it, he fixed it, and never said 1 word to me the whole time.I knew right then, I would not be returning. Next day another nail lifted and came off 1 by 1 til all are gone just shy of 12 days! OMG
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