| rev:text
| - I have to say this was a tough review. I want to start by saying the service there is top notch. Great job management, they get a 5 out of 5 on that. Very attentive, professional, and curtious staff. The wait wasn't bad and I very much enjoyed my drink. The atmosphere is nice. We sat in the bar. A decent amount of TVs and the ambiance was delightful. It was busy so it seemed a little tight in there, but what can you say? I mean it's Christmas time, on a Saturday afternoon, and this place is basically attached to a mall!
So the reason I gave them a 3 was because my food. I have to preface this by stating I have been to other locations and thought they made a very tasty cheeseburger and I happen to be a cheeseburger connoisseur. So I was so looking forward to my burger the Burning love. I ordered it medium rare, it came with fried jalapeño coins, tangy salsa, Pepper-Jack, tomatoes and chipotle aioli on a jalapeño-cornmeal kaiser roll. (yes I copied and pasted that off their menu.) I got the aioli on the side and added L&O. When it showed up it looked great, even having a whole charred jalapeno speared at the top of the bun, which I did take a bite of drawing very suspicious looks from my husband...
So the burger... It just wasn't there. I thought the patty itself lacked a lot of flavor. Really just not that pleasant eating bland meat, so that is definitely no more than a 3 out of 5. Next the bun. Ugh it was worse. I thought I would love it being a jalapeño-cornmeal kaiser roll, but let me say it was heavy, grainy, and the bottom half of the bun was soggy, whether from the grease in the burger or the salsa, I am not certain which one. The bun is easily a 1 out of 5, I would never get it again. Not to mention I tasted nothing that would say it was jalapeño infused, and I took the bottom half off and discarded it, eating what I could with just the top part.
The jalapeño coins made no difference whatsoever, simply just added calories to my sandwich, so a 2 out of four. I will say I thought the aioli sauce was delightful. I used it on the burger (spread it on per bite) and dipped my husband's sweet potato fries in it, and they were very good. The sauce is also a 5 out of 5, but unfortunately I didn't go there to eat aioli sauce.
Not sure what when wrong but I was disappointed. My husband on the other hand ate his burger quicker than it took me to take pictures so his experience was positive. Well judging from the speed it took him to devour his BBQ Whiskey Burger, he must have enjoyed it. I will also say I like Red Robin's substitution policies. I subbed out the fries for a salad with light dressing. you know that makes sense when you are eating a 800 calorie cheeseburger! The salad was OK, nothing great nothing bad, a solid 4.
I will go back to Red Robin because I have been to other locations in the past and had a good experience with a very tasty burger. I will just have to be careful about what I order next time.
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