Okay so let me start of by saying that I am a melt addict, & I don't plan on getting help anytime soon. It's that good. The atmosphere is so cool & eclectic. The wait may be insane if you go during normal dinner or lunch hours but it is so worth it. Also you can avoid the wait by watching the side bar areas & grabbing a seat their when they become available. I've had an hour plus wait & then waited for a seat at the side bar, which was about a ten minute wait. I live in chagrin falls & will drive over to Cleveland heights whenever possible to grab a sandwich. & I am always bringing friends who have never been there. Melt is the best thing ever, hands down.