I love the smoothies and the sandwiches but the service is so bad. I understand it's run by teenagers who have no concept of customer service and time. I'm allergic to tomatoes so I always order my sandwiches without tomatoes. One time, my sandwich came with tomatoes. The kid was apologetic and brought back a new sandwich. I ate it and started feeling funny. I opened my sandwich and saw tomato seeds on it! They just removed it instead of making a brand new one for me. One other time, my sister and I went through the drive thru, our smoothies didnt come out until 15 minutes later. No apology for the wait from the kid.