So the establishment contacted me & asked me to give them another try. We said, "Sure, why not?" I will have to say that the service was much better this time. Our server & manager came by many times to check up on us & make sure everything was OK. The garlic knots were better (less greasy). The pizza looked better. It took a little longer than what we were told, but it was not an excessive wait this time. I still would've liked more toppings & a little less crust. The desserts were good! The Cookie 'n Cream was a little too sweet for my liking. If you've never tried, get the Zeppolis with Raspberry sauce - yummy!