I wasn't so happy with my former vet so I transferred across Parkview to El Dorado. Instantly I was impressed with how caring and attentive the front desk staff was to the fear problem I was having with my 9-year old cat. Once I met Dr Bashaw I was instantly impressed with how compassionate she was, how knowledgeable she was with my issue and how she assured me of a solution. My fearful cat was quite at ease in the exam room. I am confident we can work together to ease my cat's fear of my roommate. BTW, the facility is very nice and very comfortable for both humans and animals.