Have been here many times as I live close by and it is convenient. I always get a decent meal for a chain.
Three of us went this past Saturday for dinner and two of the three of us had downright lousy meals. The side of pasta on each of our dishes had no sauce as we requested, but worse than that, it was over cooked and one hard clump. The server got us some sauce to try to remedy, but the meat (one of us had chicken and the other lobster) was overdone and dry. Clearly, the kitchen was not doing a good job this night.
Our server was friendly. The manager tried to make it up by comping dessert which none of us wanted, but I really think they lost a customer after tonight's weak presentation and performance.