| rev:text
| - I'm so glad to see this place got a poor review! Wow what is with the lack of good nail salons in the downtown core? They're all either so overpriced or else dirty.
I use to be a regular of this salon for Shellac manicures--until last night. I went in for a pedi/shellac mani and was greeted with the usual snarky attitude but that's their thing. I put my feet into the basin of freezing cold water and when I told the esthetician she rolled her eyes at me and giggled with the other employees. The entire time I could feel tension and definitely knew they were talking about me in their language. To be fair, the pedicure did look great in the end, it was just an uncomfortable process not worth $30.
Then my manicurist whose name was Vi came over and started ripping my cuticles to shreds with the cuticle nipper. She was buffing my nails but ended up doing such a sloppy job as she was talking to the lady doing my pedi that she was buffing the skin off my lower nail bed area. At first I didn't want to complain again (like I did about the freezing water) but then I saw raw skin and my thumb area started bleeding. When I told her to just buff my nails and not my skin, she dropped my hand and stopped doing it altogether.
I went over to the table to continue the Shellac polish once my pedicure was done, and as she applied my colour it was like having a front row seat to a terrible disaster. She applied the colour all over my cuticles and skin, along with managing to get some on my nail. Then she took her sharp nails (which may or may not have had a fungal infection) and dragged them across the skin to remove the excess polish. It wasn't a pleasant feeling and I'm pretty sure a 5 year old would've had better accuracy. I asked her to stop getting colour all over my skin and scraping it off with her nail and use the brush with remover like most salons use, but she gave me a weird look and started chatting to the other lady beside her.
The Shellac colour was all bubbly and bumpy and looked awful. I told Vi this didn't look right but she assured me once she put the top coat on everything would be fine but I didn't think so. I've had Shellac manicures every two weeks for the past year so this had never happened. Sure enough once the manicure was done it looked really bad. I had colour all over my nail area, it looked smudged and bumpy. I complained again and Vi said "what do you want me to do about it? take it all off and start again?" in a very annoyed tone. On a side note, her English suddenly had a drastic improvement. I said I wanted to come back and redo it because I didnt have time that night and this annoyed her even more. She walked over to the front area and was speaking another language to about 7 girls who gathered there to listen while staring at me.
When I went up to pay it was a bad scene. By then, everyone else in the salon was looking to see what the commotion was about. I said I didn't want to pay for the service until I came back to have it fixed because I just wasted 1 1/2 hours there and told the lady numerous times that she wasn't doing the service correctly. The owner or manager looked at my nails and told Vi she should've known better then to have my nails end up looking like this, so then- and this was the final straw for me- the lady who did my manicure blamed ME for why my nails didn't turn out right!!! She said I made her stop buffing my nails and then rubbed oil on the nail so the colour didnt take right. First of all I asked her to stop buffing my skin to the point where she drew blood, and secondly I didnt have access to any oil to rub on my own nails. She also used an alcohol swab to remove any excess oil on my nails before she applied the colour. Finally, when I realized there was no reasoning with these idiots I paid for everything ($80 for a pedicure, Shellac and under arm wax very overpriced!) after being interrogated by the squad of ladies staring me down at the front.
I got to work today and my co-worker asked me what the mess on my nails was all about. That prompted me to write this review. I'm also reporting them for not properly cleaning their tools. They reuse nail files which can spread fungus, they don't wash their pedicure basins between clients and I've seen them use the same cuticle tools and nail clippers without first sterilizing them in their Auto Clave which can also spread Hepatitis.
YUCK. PUKE. BARF. this place is gross and they're all mean. Next time I'm trying Toronto Nails. Wish me luck. I'll check out the reviews on here.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)