I shy away from negative reviews as much as possible but this place has been a disappointment on more than 1 occasion. I'm giving 2 stars and if the service wasn't so terrible I'd give more because the food is good.
1st time I went I was greeted and sat by hostess (on the patio). A server never came out for at least 10 minutes. This is unacceptable in the middle of summer in AZ. Water should have been brought by a server or hostess. The service from there continued to be so. Un-attentive to say the least. I mentioned to what I thought was management and a mere apology was given.
Gave another chance yesterday. Server took order without writing anything down. Of course when we got our food, the order was wrong. When we addressed her, she attempted to blame my sister. We were never checked on the entire time. Our waters continued to stay empty. I was at least smart enough to sit inside this time. She seemed very attentive to her to other tables and it was mid day on a Thursday, so not a busy time at all. When she finally did check on us, I just said we were ready for our check. She handed it right over. It was the only one in her apron. What if we were going to order more. Just seemed like she was in a hurry to get us out of there. I'm huge on customer service, as much as I like good food, I pay a premium when going out to have good service and this place just doesn't fit the mold...unfortunately.