First of all, if your automatic car washing machine is down, TELL THE CUSTOMERS BEFORE YOU TAKE THEIR CAR AROUND THE CORNER and still CHARGE FULL PRICE!!!!!!!!!!!
Just came back to my office after taking my car to get washed at lunch and NOTHING was said about the machine being down. I discovered this only after I had left my car at the vacuum bay and walked inside only to witness the machine was off and they were hand washing all the cars that came in. Not only did this slow the entire process down (I was at lunch so limited on time) but it is a sneaky way to keep business. Had I known, I would have driven away as I didn't have 50 minutes to wait for my car to be hand washed, etc... BAD BUSINESS JACKSONS !!!!!
In addition to the above , I would have requested a basic wash, not a works since all you can get with people hand washing your car, is...... a basic wash! ! ! ! ! !
Total rip off, scam artists and I don't do business with unethical people or businesses. I told everyone back at my office so we will go to another car wash up the road another coworker suggested. Jacksons just lost my business as well as the business of 15 other people here.
I also see another person posted a review on here right after they left. I saw him there ahead of me and he too was not a satisfied customer. Jacksons, you need to hire a new Manager and get some ethics training - seriously!!!